Returns & Exchanges
At DND Gel, we want you to be completely satisfied with your professional nail products. If you are not happy with your purchase, we offer a 30-day return window for unopened and unused items in their original packaging.
Verify Eligibility
Ensure your items are in original, unopened condition and were purchased within the last 30 days to qualify for a full refund.
Contact Support
Email our customer service team with your order number and the list of items you wish to return to receive a Return Merchandise Authorization (RMA) number.
Package Your Items
Securely pack your DND Gel products in their original box and include a copy of your invoice or the RMA confirmation to ensure fast processing.
Ship and Track
Send your package to our distribution center using a trackable shipping method; once received and inspected, we will issue your refund or exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing